This usually happens when you've switched versions of Outlook but your profile did not update. You can still create a new email address with @hotmail.com as the domain name. Then you are dealing with one of the many other Outlook issues. Here is a preview of common problems and what solutions we offer. If you would like a deeper explanation or step-by-step instructions, scroll down to the section covering your issue for more details. As an email client ourselves, we have a clear idea of what a desktop app can do to give you a Outlook troubleshooting guide healthy relationship with email.

For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. This issue affects Outlook 2007, Outlook 2010, Outlook 2013, and Outlook 2016. After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface. Follow along with the video below to see how to install our site as a web app on your Outlook troubleshooting guide home screen.

After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start running. In this case, sign in to the Microsoft 365 portal by using your administrator credentials, and then select service health to determine whether other customers are experiencing the same issue. If other customers are experiencing the issue, the issue should end when the service-interrupting event is resolved. If you’d like to share any feedback about this article, please let us know.

Sometimes, when Outlook isn’t working right, a simple restart can help. When you turn your computer off and on again, Outlook and your computer may solve many problems. As a result, it helps to clear out any issues or things that might be causing trouble, like when you clean up a messy room.

Get Help has troubleshooters for Outlook troubleshooting guide classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available.

But sometimes Outlook users encounter the situation like when they try to send an email, the Outlook displays error messages or codes in pop-ups. In this case, it becomes necessary to deal with the root causes of Microsoft Outlook email error codes. Because Outlook errors may create trouble for users and affect the work. In this article, you will see various Microsoft Outlook error messages and solutions to fix them effortlessly. Most Microsoft Outlook issues occur due to PST file corruption. So the important question is how to fix Microsoft Outlook error in a simple and quick way without any data loss.

Your profile stores a variety of settings that control Outlook troubleshooting guide how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next step. If installing the latest updates didn't resolve your issue, move on to the next step. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. None of the events or information was lost in the move to the new calendar. The Family group calendar now appears in the Outlook.com groups area in the left nav on Outlook web and in the groups area of the Outlook mobile app. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.

You can set up auto archiving to smooth out some of this issue. You should also keep reading about how to fix another typical outlook issue, PST file issues. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation.

In the meantime, Outlook troubleshooting guide please use the workarounds suggested for each issue. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.